Mission Statement
To our guests :
Best Western Warragul Mote is in the hospitality accommodation business to provide superior service at “Value for money” prices. We are committed to offer quality accommodation and services to our guests and will continue to renovate and develop accommodation needs according to consumer needs. We strive to achieve Excellence in Service and Destination Fulfilment.
To our employees :
To provide all employees with a fair package of employment and a conducive working environment. This is done by recruiting and training employees who are keen to progress, willing to learn new skills and accept greater responsibilities.
To the Market :
Through effective sales and marketing policies, special attention to the needs of our guests, through staff training, prudent cost management, careful maintenance and improvement of the property, it is therefore our objective to increase our market share and to provide a satisfactory return on
investment and to enhance the value of the motel.
To the community :
To ensure our motel recognises its responsibilities and contribution to the community. Good and proper relationships with the government, travel industry and the media would be developed.
To the Best Western Chain :
To provide support to the Best Western Motel/Hotel chain in creating an extraordinary world of experience for our guests.
Vision Statement
Best Western Warragul Motel will be the preferred accommodation provider in the West Gippsland area; committed to a creative and personalised product and service for leisure and corporate guests alike to enjoy.
We will be renouned for having an employment program that will allow our employees to grow and better themselves in the company.